HomeMy WebLinkAbout09-13-2001-11.08 - Resolution - 09/13/2001RESOLUTION NO. 9-13-2001-11.08
A RESOLUTION APPROVING THE BUDGET OF THE BRAZOS COUNTY
EMERGENCY COMMUNICATIONS DISTRICT; AND PROVIDING AN
EFFECTIVE DATE.
WHEREAS, the laws of the State of Texas provided for interlocal governmental
agreements to benefit the citizens of the State; and,
WHEREAS, the voters of Brazos County have approved the establishment of the Brazos
County Emergency Communications District in accordance with State law; and,
WHEREAS, the Board of Managers of the District have approved and adopted the
Budget for fiscal year 2001-2002; and,
WHEREAS, Section 772.309 of the Health and Safety Code requires the approval of the
District's budget by the Commissioners Court of the County located in the District and a
majority of the participating jurisdictions in the District; and,
WHEREAS, the undersigned authorities have, in public meeting, approved the annual
budget of the District as submitted to them,
NOW THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
COLELGE STATION, TEXAS THAT:
1. The City Council of the City of College Station, Texas hereby approves the
annual budget of the District as submitted to them and as provided for by law.
2. A copy of the budget is attached hereto as Exhibit "A" and incorporated herein by
this reference for all purposes.
3. This Resolution shall be effective immediately upon its adoption and passage.
ADOPTED AND PASSED by affirmative vote this l3th day of September, 2001.
BY: (
May
BY:
City Secretary Connie Hooks
BY: /6
City Att ey
'r Ly y
nn McIlhane
Brazos County Emergency
Communications District
�Ca1�Igar,2002 Operational. &Capital Budget
CALL
'Z'
EMERGENCY
!cation
FIREFIGHTERS
ASSOCIATION
4"401
Co \.EGE STAT/QN
Introduction
The Brazos County Emergency Communications District was created in 1988 to provide
Enhanced 9-1-1 (E911) emergency communications to the citizens of Brazos County.
During the planning stage of the neutral Public Safety Answering Point (PSAP),
discussions were held concerning a combined dispatch center. Even before the District
was created, local leaders had entertained the idea of a combined dispatch center.
Various proposals for this combined operation were presented to City and County
staffs. Bryan and Brazos County elected to participate in one of the first combined
dispatch centers in Texas. College Station however, elected to remain with a separate
Police dispatch center and Fire dispatch center. At that time the dispatchers were also
jailers. College Station felt that it would not be feasible for them to move their dispatch
center. It should be noted that they have now combined the police and fire dispatch
centers and hired additional staff as jailers.
Current Dispatch Operations
Currently the District maintains a 24-hour dispatch operation for the City of Bryan
(Police, Fire and EMS) and Brazos County (Sheriff, 5 Volunteer Fire Departments and
First Responders). In 2000 a total of 102,064 calls for service were processed. These
calls for service have been broken down by jurisdiction and included as Attachment 1.
Currently 10% of call -taker activity involves routing 9-1-1 calls and is funded with 9-1-1
service fee revenue. No other 9-1-1 service fee revenue is used for personnel
operations of the Dispatch center. Current operating budgets are split between 3 cost
centers; 911, Bryan, and Brazos County. Dispatch operations are currently split with an
81/19 split. Bryan's share of dispatch operations, based on call volume is 81%. Bryan
internally splits their share 80/20 with the Police Department share being 80% and the
Fire Department share being 20%. Brazos County's share of dispatch operations is
1
9%.
Current salaries range from a starting trainee rate of $10.00 to a top supervisor rate of
$17.01. Total Dispatch personnel costs were $899,254 in the FY2001 budget.
Administrative and Systems management salaries represent only $21,300 of the
dispatch portion of the budget.
There are many advantages to a combined center. I have listed a few of them below.
1. Liability -- By virtue of the legislation, which allowed for the creation of the District,
extensive liability protection exists. By contracting with the District, the City and
County enjoy this liability protection.
2. Personnel -- By having a larger pool of "dispatch" employees, time off is much easier
to cover. Also, direct personnel costs and problems are buffered from the
contracting agencies.
3. Higher level of expertise -- By having primarily one function, communications, we are
able to concentrate on providing the highest level of service.
4. Facility -- Being housed in the Verizon (GTE) building offers the district and our
contracting agencies ore of the best -built and maintained facilities in town. Some of
the advantages are:
A. Controlled access with no windows
B. Redundant air conditioning units with backup portable unit available.
C. The building is built with "honeycomb" construction. It is designed to withstand
natural disasters.
D. UPS system and generator with 6000 gallons of fuel. Verizon (GTE) also can
provide a portable unit if needed.
E. No possibility of being isolated from the telephone network.
F. EOC (Emergency Operations Center) adjoining dispatch providing a very
important communications link during an EOC activation.
Proposed Dispatch Operations
In 1991, the first full year statistics are available, total call volume for the dispatch
center was 55,163 calls for service. That call volume now (2000) is in excess of
102,064 calls for service. Over 76,825 9-1-1 calls were answered in 2000. In addition,
over 200,000 "non -emergency" calls were answered in the center. Also, over 45,000
outgoing calls were placed from the dispatch center. Calls for service, one of the most
readily available benchmarks that represent work load, indicates a 85% increase in call
volume from 1991 to 2000 (see Attachment 2.) Also, during this same time frame, the
number of officers on the street has increased by at least 30%. The population has
also increased by over 20%.
Dispatch has changed significantly since we began operations in 1990. Not only has
call volume increased, total demand on personnel has escalated significantly. We, as
administrators, continually add responsibilities without adding personnel or increasing
compensation.
In 1990, 18 personnel were assigned to dispatch operations. This represents 3.6
positions. Assuming that this was the correct number of dispatch positions, current
staffing should be 33 or 6.5 positions, based on calls for service. According to
information contained in the Department of Justice publication, "The Design and
Costing of 9-1-1 Systems," based on "flat -line" projections, the dispatch center should
be staffed with 3 call -takers. The dispatch center also maintains 3 separate "dispatch"
positions. One for Bryan Police Primary, one for Bryan Fire/EMS and Volunteer Fire
and a position for Bryan Police 2nd channel and Brazos County Sheriffs Department.
At the request of both the Police Department and the Sheriffs Department measures
have been taken this year to split this position by adding 3 additional personnel. In this
configuration, four radio positions are required. With both the radio and call -taker
positions, this represents 7 positions to be filled. To cover vacation, holidays, sick leave
and training it would require 35 dispatch personnel. Additionally, no consideration has
been made for "wild cards" such as bonfire, ice storms, power outages or other major
events.
While neither the City of Bryan nor Brazos County could tolerate a one-year increase of
50% or more in their dispatch budget, measures must be taken to increase available
dispatch personnel. Last year, the Board of Managers authorized three additional
dispatch personnel to begin the process of splitting the Sheriffs office and Police
department channel 2 radio position. This budget contains one additional person to
continue that split. One additional person will be budgeted in the FY2003 and FY2004
budgets.
I am also
meet the
personnel
FY2003
FY2004
FY2005
FY2006
FY2007
proposing, over the next five years, to continue evaluating staffing levels to
ever increasing needs of the community. I have outlined the five-year
plan below.
Increase dispatch staff by 1/3 position (One person)
Increase dispatch staff by 1/3 position (One person)
Review and increase dispatch staff as needed
Review and increase dispatch staff as needed
Review and increase dispatch staff as needed
Telecommunications personnel can no longer be considered clerks. They are
electronic detectives, which are the field personnel's lifeline. To maintain and increase
the level of professionalism within any dispatchoperation,
positions
arendd competnsation mpeve h
must be increased as workload increases. Currently
our our biggest competitor for personnel, College Station. comparing However,we needsimitoar maiposntains
that parity to attract and keep good personnel.Also,
within the City of Bryan, dispatch salaries are almost $5.00 per hour below electric
dispatch.
Five Year Capital Plan (9-1-1)
Proposed Capital Expenditures
Estimated Year-end (FY2001) unencumbered $1,000,000
9-1-1 Capital Reserve Funds
2003 - Phase 2, Cellular location $1,000,000
2004 - Mapped ALI $ 250,000
2005 - Replacement of 9-1-1 workstations $ 125,000
2006 - Equipment Reserve for system upgrade in 2010 $ 200,000
2007 - Equipment Reserve for system upgrade in 2010 $ 200,000
Remaining Reserve Funds ($ 775,000)
Additional Reserve Funds Anticipated $ 600,000
Total estimated reserve funds ($ 175,000)
3 month operating reserve $ 220,000
Reserve over (under) funded ($ 395,000)
Five Year Capital Plan (Dispatch)
Proposed Capital Expenditures (Funding currently not available)
Estimated Year-end (FY2001) unencumbered
Dispatch Reserve Funds $ 25,000
2003 - Replace existing Radio Consoles and Voice Logger (Year 3)* Budgeted
2004 - Replace existing Radio Consoles and Voice Logger (Year 4)* Budgeted
2005 - Replace existing Radio Consoles and Voice Logger (Year 5)* Budgeted
2006 - Replace existing UPS System $ 25,000
2007 — Replace CommCenter Floor $ 25,000
Remaining Reserve Funds $ -0-
Additional Reserve Funds Anticipated $ -0-
Total estimated reserve funds $ -0-
3 month operating reserve $200,000
Reserve over (under) funded ($225,000)
* Budgeted as a five year replacement through 'a municipal lease arrangement
2000 Calls for Service
Bryan - Brazos County
Bryan
;2393 81%
dice and Fire combined
razos County
19671 19%
Attachment 1
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Dispatch Calls for Service
120
100
80
60
40
20
0
Thousands
,.
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85% increase
Police, Fire and EMS combined
Attachment 2
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