HomeMy WebLinkAbout01/21/2015 - Regular Agenda Packet - Bryan College Station Library System Advisory Board BRYAN COLLEGE STATION LIBRARY SYSTEM
ADVISORY BOARD MEETING
• WEDNESDAY,JANUARY 21,2015
5:15 PM
CLARA B.MOUNCE PUBLIC LIBRARY
201 E.26TH STREET
BRYAN,TX 77803
1. CALL TO ORDER
2. ROLL CALL OF MEMBERS
3. RECOGNITION OF VISITORS
4. PREVIOUS MINUTES—NOVEMBER 2014
5. MONTHLY STATISTICS—NOVEMBER AND DECEMBER 2014
6. OLD BUSINESS
A. RINGER EXPANSION—DAVID SCHMITZ
B. FINES/FEES POLICY REVISIONS
7. NEW BUSINESS
A. ELECTION OF OFFICERS
• 8. LIBRARIAN'S REPORT-DR. LARRY KOENINGER,LIBRARY SYSTEM DIRECTOR
9. REQUEST FOR AGENDA ITEMS FOR MARCH 11,2015 MEETING AT THE CARNEGIE
HISTORY CENTER
10. ADJOURN
Please notify the Adm. Asst Laura Mills,209-5614 if you are unable to attend.
College Station Board Members should also complete the absence request form and submit to the office of the
College Station City Secretary one week prior to the meeting date.
FOR INFORMATION ON SIGN LANGUAGE INTERPRETATION,TDD, OR OTHER TRANSLATION OR
ACCESSIBILTIY INFORMATION,PLEASE CONTACT THE LIBRARY SYSTEM DIRECTOR,LARRY
KOENINGER AT 209-5611. PLEASE TRY TO CONTACT THE ABOVE PERSON AT LEAST 48 HOURS
BEFORE THE SCHEDULED TIME OF THE MEETING SO THAT YOUR REQUEST MAY BE
ACCOMMODATED.
MEETING DATES FOR 2015 —ALL MEETINGS ARE ON WEDNESDAYS
JANUARY 21,2015 Mounce Public Library
MARCH 11, 2015 Carnegie History Center
MAY 20, 2015 Ringer Library
• JULY 15, 2015 Mounce Public Library
SEPTEMBER 16, 2015 Carnegie History Center
NOVEMBER 18, 2015 Ringer Library
• Directors Report
November 19,2014
1. Intergovernmental Agreement
i. Approved by both City Councils
2. Talking Book Demo
3. Ringer Weeding Project
4. Ringer Self-check
5. Dates
•
a. November 21—Library Staff Training and Lunch
b. November 21—TubaChristmas in front of Carnegie 7 p.m.
c. December 23—Libraries close at 5:00-Christmas
d. December 24-28—Libraries closed-Christmas
e. December 31—Libraries close at 5:00-New Year's Eve
f. January 1—Libraries closed-New Year's
g. January 19—Libraries closed-MLK, Jr. Day
•
I
CLARA B.MOUNCE PUBLIC LIBRARY REPORT FOR: November,2014 This Year Last Year
SERVICES:
Hours Open 219 226
Meeting Room Usage 11 1
111, Patrons Registered 169 222
Total Patrons Active or Expired<2 Years 15,045 15,576
Overdue Notices 1,276 1,379
Holds Filled 1,111 1,489
#of People Visiting Library 14,216 14,537
#of Checkouts 17,585 19,464
#of Checkins 16,455 17,756
In House Use 2,182 2,184
CHILDREN'S REFERENCE/INFORMATION/READER'S ADVISORY:
Story Hour/Attendance 6/2011 8/202
Teen Program/Attendance 1/111 1/10
Class Visits&Tours/Attendance 0/01 0/0
Special Programs/Attendance 1/761 28
Reference Transactions 388 377
Summer Reading Club Registered this month
Summer Reading Club Total Registration/Total Completion
ADULT REFERENCE/INFORMATION/READER'S ADVISORY:
Adult Programs/Attendance 7/322 3/424
Interlibrary Loan Received 20 27
Interlibrary Loan Sent 7 20
Reference Transactions 773 912
Class Visits&Tours/Attendance
• Technology Classes/Attendance 11/48
Volunteer Hours 369 387
COLLECTION DEVELOPMENT(Items Added):
Adult Books 388 440
Juvenile Books 145 121
Adult Media 55 15
Juvenile Media 10 0
Videos 86 66
Microforms
1
CIRCULATION THIS YEAR LAST YEAR
Adult Juvenile Other Adult Juvenile Other
TCILL 2,738 1,824
Books 5,300 7,821 6,564 7,487
Periodicals 215 46 313 37
Paperbacks 530 1,080 1
Media 609 190 660 2641
DVDs 2,853 1 3,032
Videos 1 3
Online Services 1,347
Internet Computers 2,316 2,081
ILL 27 47
Reference 14 6 11 5
fil) TOTAL 6,668 8,063 9,281 8,628 7,7931 6,987
GRAND TOTAL 24,012 23,408
Prepared by Approved by
CLARA B.MOUNCE PUBLIC LIBRARY REPORT FOR: December,2014 This Year Last Year
SERVICES:
Hours Open 209 228
Meeting Room Usage 1 19
0 Patrons Registered 140 208
Total Patrons Active or Expired<2 Years 14,980 15,526
Overdue Notices 1,163 1,397
Holds Filled 1,394 1,392
#of People Visiting Library 13,164 13,738
#of Checkouts 16,773 18,409
#of Checkins 15,992 16,450
In House Use 2,233 1,667
CHILDREN'S REFERENCE/INFORMATION/READER'S ADVISORY:
Story Hour/Attendance 4/137 4/126
Teen Program/Attendance 0/01 3/20
Class Visits&Tours/Attendance 1/411 0/0
Special Programs/Attendance 3/504 3/368
Reference Transactions 318 452
Summer Reading Club Registered this month
Summer Reading Club Total Registration/Total Completion
ADULT REFERENCE/INFORMATION/READER'S ADVISORY:
Adult Programs/Attendance 5/191 3/155
Interlibrary Loan Received 9 12
Interlibrary Loan Sent 4 24
Reference Transactions I 759 790
Class Visits&Tours/Attendance 0/0
• Technology Classes/Attendance I 5/15
Volunteer Hours I 120.75 60
1
COLLECTION DEVELOPMENT(Items Added):
Adult Books 3901 351
Juvenile Books I 1741 109
Adult Media 261 42
Juvenile Media 1 0
Videos 40 25
Microforms
CIRCULATION THIS YEAR LAST YEAR
Adult Juvenile Other Adult Juvenile Other
TCILL 2,831 1,601
Books 5,634 6,609 6,628 6,613
Periodicals 201 30 197 6
Paperbacks 392 731
Media 673 253 659 218
DVDs 2,961 3,347
Videos
Online Services 1,542
Internet Computers 2,879 3,307
ILL 13 26
Reference 9 6 10 2
0 TOTAL 6,517 6,898 10,618 8,225 6,839 8,281
GRAND TOTAL 24,033 23,345
Prepared by Approved by
LARRY J.RINGER PUBLIC LIBRARY REPORT FOR: November 2014 This Year Last Year
SERVICES:
Hours Open 238 248
Meeting Room Usage 111 16
• Patrons Registered 3841 245
Total Patrons Active or Expired<2 Years 15,1071 15,084
Overdue Notices 1,4031 1,491
Holds Filled 2,6141 2,652
#of People Visiting Library 14,0521 14,755
#of Checkouts 24,8671 24,684
#of Checkins 23,936 23,607
In House Use 3,085 3,321
CHILDREN'S REFERENCE/INFORMATION/READER'S ADVISORY:
Story Hour/Attendance _ _ 16/491 11/297
Teen Program/Attendance 2/4 20/199
Class Visits&Tours/Attendance 2/65 3/70
Special Programs/Attendance 2/254 3/30
Reference Transactions 590 421
Summer Reading Club Registered this month
Summer Reading Club Total Registration/Total Completion •
ADULT REFERENCE/INFORMATION/READER'S ADVISORY:
Adult Programs/Attendance 14/145 9/35
Interlibrary Loan Received 9 12
Interlibrary Loan Sent 10 10
Reference Transactions 1025 823
Class Visits&Tours/Attendance 0/0 0/0
0 Technology Classes/Attendance 2/3 4/61
Volunteer Hours 34/97 13/61
COLLECTION DEVELOPMENT(Items Added):
Adult Books 264 368
Juvenile Books 371 90
Adult Media 181 17
Juvenile Media 2 14
Videos 29 36
Microforms 1
CIRCULATIONTHIS YEAR LAST YEAR
Adult Juvenile Other Adult Juvenile Other
TCILL 639 751
Books 7,090 12,524 7,443 11,714 _
Periodicals 181 68 185 40
Paperbacks 559 588
Media 751 430 712 450
DVDs 3,245 3,427
Videos 89
Online Services 1,347
Internet Computers 1,938 2,048
ILL 19 22
Reference 15 24
ill
TOTAL 8,596 13,022 7,188 8,952 12,204 6,337
GRAND TOTAL 28,806 27,493
Prepared by Approved by
•
LARRY J.RINGER PUBLIC LIBRARY REPORT FOR: December,2014 This Year Last Year
SERVICES: I 1
Hours Open j 239 264
Meeting Room Usage 8 8
• Patrons Registered 174 205
Total Patrons Active or Expired<2 Years 15,094 15,048
Overdue Notices 1,279 1,504
Holds Filled 2,622 2,491
#of People Visiting Library 13,121 12,818
#of Checkouts 23,033 22,900
#of Checkins 23,063 23,948
In House Use 2,676 3,186
CHILDREN'S REFERENCE/INFORMATION/READER'S
ADVISORY:
Story Hour/Attendance 13/498 12/250
Teen Program/Attendance 3/33 2/10
Class Visits&Tours/Attendance 0/0 3/102
Special Programs/Attendance 2/203 3/74
Reference Transactions 552 412
Summer Reading Club Registered this month 0/0 0/0
Summer Reading Club Total Registration/Total Completion 0/0 0/0
ADULT REFERENCE/INFORMATION/READER'S ADVISORY:
Adult Programs/Attendance 5/42 7/21
Interlibrary Loan Received 10 10
Interlibrary Loan Sent 7 9
Reference Transactions 1004 787
Class Visits&Tours/Attendance _ 0/0 0/0
ill Technology Classes/Attendance 2/3 3/2
Volunteer Hours 40/120 13/77
COLLECTION DEVELOPMENT(Items Added):
Adult Books 293 180
Juvenile Books 95 54
Adult Media 1 12 16
Juvenile Media 9 14
Videos I 40 47
Microforms
CIRCULATION 1 THIS YEAR LAST YEAR
Adult Juvenile IOther Adult Juvenile Other
TCILL 1 679 773
Books 7,128 10,6271 7,716 10,130
Periodicals i 170 371 189 12
Paperbacks I 671 1 583 1
Media 842 4171 761 3651
DVDs 1 3,129 I 3,067
Videos 1 I 45
Online Services 1 1 1,542 _
Internet Computers I I 1,833 I 1,954
ILL 1 I 17 19
Reference I 4 12 11
*TOTAL I 8,815 11,0811 7,200 9,261 10,5081 5,858
`GRAND TOTAL 1 27,096 25,627
Prepared by Approved by
CARNEGIE CENTER OF BRAZOS VALLEY HISTORY THIS LAST
REPORT FOR: November 2014 YEAR YEAR
• SERVICES:
Hours Open 112 112
Patrons Registered
Total Active Patrons 1
#of People Visiting Library 675 728
#of Checkouts (Internet PCs plus renewals) 6 15
#of Checkins
REFERENCE/GENEALOGY INFORMATION:
Interlibrary Loan Received 15 0
Reference Transactions 30 24
Visits&Tours/Attendance I 61 8/12
Special Programs/Attendance 2/10 0/0
Outside Programs/Attendance 5/44
COLLECTION DEVELOPMENT:
Adult Books 58
Juvenile Books
Adult Media
4111 Microforms
Periodicals
IN HOUSE USE/CIRCULATION
Internet Computers 6 13
CD-rom Computers 0
Books 69 69
Rare Books 5 6
History Books 2 7
Files 7 2
Photo Files 7 3
Microfilm 22 24
ILL 4 9
History Lab 6 0
Maps 6 2
Microform Machine Use 21 12
Periodical Use 1 6
CD's Not in Database 0
New Scans 6 0
Photo Collection Use 15 3
Wireless Internet
•
TOTAL In House Use 177 156
Prepared by Reviewed by
CARNEGIE CENTER OF BRAZOS VALLEY HISTORY THIS LAST
REPORT FOR: December, 2014 YEAR YEAR
SERVICES:
Hours Open 116 135
Patrons Registered 0
Total Active Patrons 1
# of People Visiting Library 806 728
# of Checkouts (Internet PCs plus renewals) 11
# of Checkins
PREFERENCE/GENEALOGY INFORMATION:
I Interlibrary Loan Received 18 0
Reference Transactions 19 19
Visits & Tours/Attendance 94 69
Special Programs/Attendance 3/14 1/2
Outside Programs/Attendance 1/12
COLLECTION DEVELOPMENT:
Adult Books 26 3
Juvenile Books
Adult Media
• Microforms
Periodicals
IN HOUSE USE/CIRCULATION
Internet Computers 11
CD-rom Computers 0
Books 146 81
Rare Books 3 0
History Books 13 0
Files 6 0
Photo Files 42 0
Microfilm 62 0
ILL 22 12
History Lab 4 0
Maps 15 0
Microform Machine Use 20 12
Periodical Use 4 17
CD's Not in Database 0
New Scans 24 0
Photo Collection Use 6 0
• Wireless Internet
'TOTAL In House Use 367 133
Prepared by Reviewed by
• BCS Libilkystem •
Online Stats
2014-2015
2014-2015 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep TOTAL
eAudiobooks (RB) 594 628 544 1,766
TexShare 416 510 405 1,331
Ancestry 219 94 522 835
Legal Forms 44 40 35 119
Overdrive 1,498 1,402 1,561 4,461
Project Gutenberg 25 20 17 - 62
TOTAL 2,796 2,694 3,084 0 0 0 0 0 0 0 0 0 8,574
2013-2014 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep TOTAL
eAudiobooks (RB) 458 435 420 425 413 576 504 529 577 596 644 615 6,192
TexShare 674 621 485 861 714 2,256 704 1,093 610 635 819 9,472
Ancestry 1,350 951 222 774 605 989 592 695 271 298 286 7,033
Fold3 16 8 24 7 4 4 4 0 0 0 0 0 67
Legal Forms 39 33 17 17 44 34 28 46 36 47 33 28 402
Overdrive 1,001 979 988 1,293 1,122 1,313 1,219 1,369 1,500 1,610 1,628 1,581 15,603
Project Gutenberg 14 6 7 23 7 37 13 5 47 9 15 12 195
0
TOTAL 3,552 3,033 2,163 3,400 2,909 5,209 3,064 3,737 3,041 3,195 3,425 2,236 38,964
ORDINANCE NO.
• AN ORDINANCE RESCINDING ORDINANCE NO. 1647, ESTABLISHING FINES, FEES AND
CHARGES TO BE CHARGED AND COLLECTED BY THE BRYAN + COLLEGE STATION
PUBLIC LIBRARY SYSTEM; REPEALING ALL ORDINANCES OR PARTS OF
ORDINANCES IN CONFLICT HEREWITH; PROVIDING A SAVINGS CLAUSE; FINDING
AND DETERMINING THAT THE MEETINGS AT WHICH THE ORDINANCE IS PASSED
ARE OPEN TO THE PUBLIC AS REQUIRED BY LAW; AND PROVIDING AN EFFECTIVE
DATE
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BRYAN, TEXAS:
That this ordinance shall be entitled the Bryan + College Station Public Library System Fines,
Fees and Charges Ordinance.
1.
That the fines,fees and charges to be charged and collected shall be as follows:
A. FINES
Books: $0.25 per day with a maximum being the replacement cost of the book
Audiobooks: $0.25 per day with a maximum being the replacement cost of the
• audiobook
DVDs and Blu-rays: $1.00 per day with a maximum being the replacement cost of the
item
Periodicals: $0.25 per day with a maximum being the replacement cost of the periodical
There shall be a 5-day grace period for books. There shall be no grace period for
audiobooks,DVDs,Blu-rays, or periodicals.
The Library System Director or his designee shall work with patrons to resolve disputed
library fines. Circumstances, such as long-term hospitalisation, deployment, fire,theft, or
• natural disasters may warrant a reduction or waiving of fees and fines. The Library
System Director may authorize exemptions to the Fines,Fees, and Charges Ordinance for
participants in programs or services such as the Books to Go program.
B. CHARGES
Lost materials: Charges for lost items include the replacement cost of the item plus a
$5.00 non-refundable service charge.
Damaged materials: Charges for irreparably damaged items include the replacement cost
of the item plus a $5.00 non-refundable service charge. Charges for partially damaged
items are determined by the Technical Services department of the Library, based on
• amount of time spent and materials used in repairing the item.
Returned check: Charge for returned checks is $15.00. Use of the library system shall
• be restricted until charges are paid. Charges shall be paid in cash or a money order. A
personal check shall not be accepted.
C. FEES
Replacement Borrower's Card: The initial card for Brazos County residents is free of
charge. A$3.00 fee shall be charged to replace a lost card.
Non-Resident Library Cards: Library cards shall be issued to out-of-county residents for
an annual fee of$24.00 valid for one year from the date of payment.
Collection Agency Fee: The library system uses a collection agency to recoup losses
inclined when library materials are not returned. The patron shall be responsible for any
collection agency costs incurred by the library system. The collection agency fee is non-
refundable.
2.
The Library System Director is hereby expressly authorized to implement policies and procedures
relative to administrative issues not addressed by and not inconsistent with state law, the Interlocal
Agreement between Bryan and College Station, ordinances of either City, or any other existing agreement
or regulation governing Library System policies.
• 3.
That all ordinances or parts of ordinances in conflict with the provisions of this ordinance are
hereby repealed to the extent of such conflict.
4.
Should any section, paragraph, sentence, clause, phrase or word of this ordinance be declared
unconstitutional or invalid for any purpose,the remainder of this ordinance shall not be affected thereby.
5.
It is hereby found and determined that the meetings at which this ordinance was passed were open
to the public as required by Section 551.001 et seq., Texas Government Code, and that advance public
notice of time,place and purpose of said meetings was given.
6.
This ordinance shall take effect immediately upon its second and final reading and passage.
PRESENTED AND GIVEN first reading the day of ,2015, at a regular meeting of
the City Council of the City of Bryan, Texas; PASSED AND APPROVED on the day
of ,2015 ,by a vote of ayes and nays at a regular meeting of the City Council of the City
of Bryan, Texas.
• AT FEST: CITY OF BRYAN:
Mary Lynne Stratta, City Secretary Jason P.Bienski,Mayor
APPROVED AS TO FORM:
Janis Hampton, City Attorney
•
S
111 Library Advisory Board
Directors Report
January 21, 2015
1. Correspondence
2. Ringer Staffing
a. Sr. Clerk position created
b. Information/Marketing Librarian
3. Tax Assistance
a. February 2 —April 15
b. Tax Forms
i. No instructions
ii. 1 Pub 17 per building
4. Polaris Upgrade
a. Will link Polaris to Overdrive so real time data on what titles are
• check out will appear in the catalog.
5. EnvisionWare Upgrade
a. Allow for printing from devices
6. TSLAC Annual Report
7. Library Newsletter
a. lko eninger(a,brvantx.gov
•
• •
In the name and by the authority of
511:4; &tate ?t_076;;:) 7.42„
City of College Station
Statement of Elected Officer
I, s - • , do solemnly swear that I have not directly or indirectly paid, offered,
promised to pay, contributed, or promised to contribute any money or thing of value, or promised any public office or
employment, as a reward to secure my appointment or confirmation thereof, so help me God.
SIGNATURE
Member, Bryan/College Station Library Board
OFFICE ELECTED TO
Sworn and subscribed before me by on this the , day
of , 2015.
Signature o Person dm sterir7 Oath
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w.4 NANCY MCCRAW ROS 15.E
My Commission Expires
September 27,2018 Printed Name
Title
Statement of Elected Officer.doc
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(lir In the name and by the authority of
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City of College Station
Oath of Office
I, .2. ./'P o solemnly swear (or affirm), that I will faithfully execute the duties of the office as a
member of the Bryan/College Station Library Board, and will to the best of my ability preserve, protect, and
defend the Constitution and the laws of the United States and of this State, so help me Gd.
dp.City • • _
SWORN TO and Subscribed before me by , 4--------&. �� �; _
on this the �,�
day of 2015.
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NANCY MCCRAW ROS �'
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September Z7,2018 �1 - '�l%3N---6.-7'16
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Title of Notary (....
• • •
CERTIFICATE of COURSE COMPLETION
Open Meetings Act
I, Diane W Rektorik, certify that I have
completed a course of training on the Texas Open Meetings Act that satisfies the
legal requirements of Government Code, Section 551.005.
Certificate is issued effective this 16th day of January, 2015.
ACtit
s � h,:
NOTICE TO CERTIFICATE HOLDER. You are responsible for the safekeeping of this document as evidence that you have completed
this open government training course. The Office of the Attorney General does not maintain a record of course completion for you
and is unable to issue duplicate certificates. Government Code Section 551.005(c)requires the governmental body with which
you serve to maintain this Certificate of Course Completion and make it available for public inspection.
Certificate No.:15-194786M
• • •
In the name and by the authority of
gire (Yteltei ,
City of College Station
Statement of Elected Officer
I, ar' FrAvtces 1!"l1 (o q , do solemnly swear that I have not directly or indirectly paid, offered,
promised to pay, contributed, or prommsed to contribute any money or thing of value, or promised any public office or
employment, as a reward to secure my appointment or confirmation thereof, so help me God.
*fiti/A4 -/-Acti/Luci ii-.4-tr
0 SIGN®IURE
Member, Bryan/College Station Library Board
OFFICE ELECTED TO
Sworn and subscribed before me by \.v--, , on this the "OA —day
of � tea, ,,„, , 2015. �,, 66
-.--" --------dib-‘6.-.6-1S- -
Signature o Person Ali'• tering Oath
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September 27,.2018
Printed Nan
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. • • •
In the name and by the authority of
e
City of College Station
Oath of Office
I, MA(k/ Friv�C251ro (1 do solemnly swear (or affirm), that I will faithfully execute the duties of the office as a
member' of the Bryan/College Station Library Board, and will to the best of my ability preserve, protect, and
defend the Constitution and the laws of the United States and of this State, so help me God.
City 0 1c1
SWORN TO and Subscribed before me by )A \ on this the 'z5
Y
da of 2015.
� .� ature c�Person A i�e}-i ath/Nota
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NANCY MCCRAW ROP q�
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6 A My commission Expires 'nted Name o I� tary
S II-�g
September 27,2018 � �1
't1e of Notary
• i i i
CERTIFICATE of COURSE COMPLETION
Open Meetings Act
I, Mary Frances Troy, certify that I have
completed a course of training on the Texas Open Meetings Act that satisfies the
legal requirements of Government Code, Section 551.005.
Certificate is issued effective this 21st day of January, 2015.
1
rr `�14"471,
'A%
.{
NOTICE TO CERTIFICATE HOLDER. You are responsible for the safekeeping of this document as evidence that you have completed
this open government training course. The Office of the Attorney General does not maintain a record of course completion for you
and is unable to issue duplicate certificates. Government Code Section 551 005(c)requires the governmental body with which
you serve to maintain this Certificate of Course Completion and make it available for public inspection.
Certificate No. 15-194958M
4°�of Vietnam Veterans of America OW*M
,y .; ' y Chapter 937 of Brazos Valley
> * * °D PO Box 2771
•
Bryan, TX 77805-2771
04apter 9s1 www.VVA937.org 4RF NOT FoaGO
Clara B. Mounce Public Library
Larry Koeninger
Library System Director
201 E 26th St
Bryan, TX 77803
Dear, Larry Koeninger
Someone wrote that it takes,a village to raise a child. Here in Bryan, we know it takes a
community to do anything well and our recent monument dedication was such an endeavor.
The dedication of the Vietnam Memorial in Bryan is evidence of what happens when people
collaborate for a good cause.
The involvement of your and your staff made an impact on our day and we are grateful.
Our 58 heroes are now truly recognized and the beautiful ceremony was a success due to you.
Every person and every group played a key part.
The members of Chapter 937, Vietnam Veterans of America thank you.
•
Regards,
any Stocks
President 2014 — 2015
Vietnam Veterans of America
Chapter 937 of the Brazos Valley
Koeninger, Larry
•rom: PaulandLinda Bullard <linbul7@gmail.com>
Sent: Tuesday,January 13, 2015 5:46 PM
To: Koeninger, Larry
rY
Subject: Re: Resolving problem
Thank you so much. I stopped by Ringer this afternoon and they were
most helpful. Everything is now all cleared up. I really appreciate your
personal attention and your staff is excellent. I certainly enjoy the
OverDrive program - so many books, so little time!
Linda Bullard
Paul & Linda Bullard
"For God so loved the world that He gave His one and only Son,that whoever believes in Him shall not perish but have eternal life.For God did not send His Son into the world to
condemn the world,but to save the world through Him."John 3.16-17
On Tue, Jan 13, 2015 at 11:48 AM, Koeninger, Larry<lkoeninaer(aibrvantx.aov>wrote:
• inda,
I'm sorry I missed you this morning. I checked your account when I got in this morning. Your library card has
expired. You will need to renew it at one of the libraries. Please bring a photo ID with you. Renewing your card
will restore your Overdrive privileges.
Let me know if you have more questions.
Larry
Larry Koeninger, Ed.D.
Library System Director
•Bryan College Station Public Library System
979-209-5611
1
From: Linda [mailto:linbul7Caamail.coml
•ent: Monday, January 12, 2015 8:47 PM
To: Koeninger, Larry
Subject: Resolving problem
Larry, are you at Ringer library?
Linda Bullard
Sent from Samsung tablet
•
2